Privacy Policy

Information we collect

When you request a quote, we collect the information you choose to provide, including your name, phone number, email address, ZIP code, preferred contact method, property and project details, requested service, expected timeline, description and consent timestamp. You may also upload one optional JPG, PNG or WebP project photo.

Our hosting infrastructure may process standard technical request data needed to deliver and secure the website. The Turf Miami quote record does not intentionally store your IP address. This website does not collect payment-card or bank information.

How we use information

• Review your project and respond to your quote request.
• Contact you using the method you select.
• Store a reliable record of your request and prevent duplicate submissions.
• Protect the form, troubleshoot delivery and maintain the security of the website.
• Comply with applicable legal obligations and resolve disputes.

We do not sell personal information submitted through the quote form. We do not use quote information for unrelated automated decision-making.

Where the information goes

Quote details are stored in our production website database. Optional photos are stored separately in private object storage and are not published on the website. A secure workflow sends Turf Miami an email notification so our team can follow up. These functions rely on service providers that support website hosting, cloud storage, workflow automation and Google Workspace email.

The website may display business information from Google Maps using a server-side integration. Google links and profile images are governed by Google’s own privacy practices when you choose to open or interact with them.

Retention and security

We retain quote requests only for as long as reasonably necessary to evaluate the project, communicate with you, maintain appropriate business records and meet legal obligations. When information is no longer required, we take reasonable steps to delete or de-identify it.

We use administrative and technical safeguards appropriate to the nature of the information, including server-side validation, same-origin controls, private storage and restricted access. No internet transmission or storage method can be guaranteed to be completely secure.

Your choices

You may ask us to access, correct or delete information connected to your request, subject to applicable law and legitimate recordkeeping requirements. You may also withdraw a pending request or ask us to stop contacting you about it by emailing info@turfmiami.us.

The quote form is not intended for sensitive personal information. Please do not submit Social Security numbers, financial account information, medical records or government identification documents.

Children’s privacy

This website and its home-improvement services are intended for adults and are not directed to children under 13. We do not knowingly request personal information from children under 13. If you believe a child has provided information, contact us so we can review and remove it as appropriate.

Cookies and analytics

At the effective date of this policy, Turf Miami does not use advertising cookies or third-party behavioral analytics on this website. Essential hosting and security technologies may still be used to deliver pages, protect the form and maintain a signed-in private preview before launch. If our public tracking practices materially change, this policy will be updated before those tools are enabled.

Changes and contact

We may update this policy when our website practices or legal obligations change. The effective date above identifies the current version.

Turf Miami LLC
2365 NW 70th Ave, Unit C15
Miami, FL 33122
+1 (877) 866-8873
info@turfmiami.us